Terms of Service

Last updated: May 4, 2026

These Terms of Service govern access to and use of Orelis (the “Service”), provided by ZoniteAI. This is a placeholder draft pending review by counsel and will be replaced before general availability. By creating an account or using the Service, you agree to these terms.

1. Accounts and eligibility

You must be at least 18 years old and authorized to act on behalf of the dental practice you register. The practice owner is responsible for the actions of users they invite and for keeping login credentials confidential.

2. Trial and subscription

New practices receive a 7-day free trial of the Service. After the trial, continued access requires an active subscription on a Standard or Pro plan. If a subscription lapses, the Service is locked down except for billing and authentication endpoints needed to restore access.

3. Acceptable use

You agree not to misuse the Service: no reverse engineering, no automated scraping outside documented APIs, no uploading malicious content, no use that violates applicable health, privacy, or consumer-protection law, and no use that infringes third-party rights.

The AI features in particular are intended for the clinical and operational workflows of a licensed dental practice. Examples of misuse include: feeding the AI synthetic or fabricated patient data to inflate token usage, prompt-injection attempts, sharing AI output beyond the treating clinical team without patient consent, using the AI for tasks unrelated to dentistry, abusive or harassing prompts, or attempting to extract the underlying model or its system prompts.

If we detect activity that we reasonably believe to be a breach of this section, including suspicious patterns of AI usage, we may, with or without prior notice and at our discretion, throttle, suspend, or disable the affected user or the entire practice account. We will use commercially reasonable efforts to give the practice owner the chance to respond before a permanent action, except where immediate suspension is necessary to protect other customers, the Service, or third parties.

4. Customer data and patient records

You retain all rights to data you and your team upload (“Customer Data”), including patient clinical records. We process Customer Data only as instructed by you, the practice administrator, and as needed to operate the Service. The practice remains the data controller of its own patient records and is responsible for compliance with the applicable data-protection and clinical-record laws in its country.

5. AI features

The Service offers AI-assisted features such as voice transcription, encounter summaries, and patient reports. AI output is a draft that supports clinical judgment, it does not replace it. The treating dentist is solely responsible for clinical decisions, diagnosis, treatment planning, and the contents of the patient record.

6. Fees and billing

Subscription fees are billed monthly in advance through our payment processor. Failed payments enter a short grace period; persistent failures suspend the practice until payment is restored. Refunds are not provided for partial months; you can cancel at any time and retain access through the end of the paid period.

7. Termination

Either party may terminate by giving notice. We may suspend or terminate immediately for breach of these terms, suspected security risk, or non-payment. On termination, you have a reasonable window to export Customer Data; afterwards we delete it consistent with our retention obligations.

8. Disclaimers and limitation of liability

The Service is provided on an “as is” basis. To the maximum extent permitted by law, we disclaim implied warranties and limit our aggregate liability to fees paid in the twelve months preceding the claim. Nothing in this section limits liability that cannot be limited under applicable law.

9. Changes to these terms

We may update these terms from time to time. Material changes will be communicated to practice owners by email or in-product notice at least 14 days before they take effect.

10. Contact

Questions or notices regarding these terms should be sent to contact@zoniteai.com.